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MobileTracker for Galaxy S7 edge

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‎07-15-2017 08:24

‎07-15-2017 08:24

When trying to add new device, it does not give the option for mobile tracking.  My alta overheated and died unexpectedly.  

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‎07-17-2017 08:41 - edited ‎07-17-2017 08:42

‎07-17-2017 08:41 - edited ‎07-17-2017 08:42

Hello @LadyNole23, let me give you a warm welcome to the Fitbit Community! MobileTrack is not a feature available for the Samsung Galaxy S7. Note this feature is not available for Android devices.

 

For the latest list of devices that support the MobileTrack feature, you can search your device by visiting http://www.fitbit.com/devices.

 

About the overheated Alta, I've reached our support team and was happy to hear that they've reached a resolution with you already.

 

Also I've moved your post to the Android board since the topic you mentioned is more related to this board.

 

See you around until the next time.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

View best answer in original post

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2 REPLIES 2

‎07-17-2017 08:41 - edited ‎07-17-2017 08:42

‎07-17-2017 08:41 - edited ‎07-17-2017 08:42

Hello @LadyNole23, let me give you a warm welcome to the Fitbit Community! MobileTrack is not a feature available for the Samsung Galaxy S7. Note this feature is not available for Android devices.

 

For the latest list of devices that support the MobileTrack feature, you can search your device by visiting http://www.fitbit.com/devices.

 

About the overheated Alta, I've reached our support team and was happy to hear that they've reached a resolution with you already.

 

Also I've moved your post to the Android board since the topic you mentioned is more related to this board.

 

See you around until the next time.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎06-21-2019 19:08

In response to RobertoME

‎06-21-2019 19:08

I have mobile tracker in the list of devices on my S7 edge, but unfortunately by mistake I unpair it.

I can't repair mobile tracker to the Fitbit app, how I can? 

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