Mobiletrack on Samsung galaxy s5

[Michiekay]

Hi, I cannot find the option to add mobiletrack on my phone. I followed the directions I found online, but the option is not there.
The app is up to date on my galaxy S5. I go into the app, select 'Devices', click the '+' sign, select 'add a new device', a list of all the different Fitbit trackers come up but there is no mobiletrack option like the site says there should be.

I already have my charge HR connected as a device but wanted to add the phone tracking option. Can someone please assist?

Thanks,

[Michiekay]

Oh and my phone was listed in the compatibility chart...

[Rich_Laue]

Tap the hamburger menu found in the top left of the dashboard.

On the next screen, tap the "+" sign.

Next page tap,"Add a new device"

Bottom of the following screen will be Mobile Trac.

[Michiekay]

Hi, thanks for the reply...I did all of those steps but there is no mobiletrack option listed. The list includes every model of Fitbit but nothing that says mobiletrack. Am I missing something??

[Cartz]

I'm in the same boat but it seems no one can answer this problem.

[RodrigoFitbit]

@Michiekay @Cartz I've just checked the list of the list of the compatible devices and it shows up the Galaxy S5 does not have the MobileTrack function. Have a great day!