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Alta

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‎07-27-2016 17:48

‎07-27-2016 17:48

Please consider doing something so my Alta will sync with my droid turbo 2 , this phone has been out for quite a while now, and it worked fine together until your Alta update, please fix
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‎08-02-2016 08:23

‎08-02-2016 08:23

Welcome to the Community @ahall1! I hope you're doing great! 

The Droid Turbo 2 is currently not a supported device. Although the Droid Turbo 2 hasn't been fully tested and listed as supported, it wouldn't hurt to attempt to set up your Droid Turbo 2 for syncing with these steps: 

 

  1. From the Fitbit app dashboard, tap the menu icon in the top left corner.
  2. Tap Devices.
  3. Tap the + icon in the top right corner.
  4. If you're replacing a tracker, tap the tracker you want to replace. If you're setting up a new tracker, tap Add a new Device.
  5. Choose your tracker and follow the onscreen instructions to continue.

Depending on your device, all features may not be fully functional. Keep an eye on this list as it will be listed there once fully tested.

 

Hope it helps! 

 

 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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