05-18-2021 01:54 - last edited on 05-19-2021 11:46 by LiliyaFitbit
05-18-2021 01:54 - last edited on 05-19-2021 11:46 by LiliyaFitbit
Until about 3 weeks ago I could see my activity for the past month. Now it will only show the current weeks, with previous weeks cleared. What has changed? And how do I get the month view back. I have the fitbit ionic.
Moderator edit: subject for clarity
05-19-2021 11:45
05-19-2021 11:45
Welcome to the Fitbit Community, @Dan_Mc.
Thanks for the details shared in your post. I recommend trying the following:
If the issue persists, please uninstall and reinstall the Fitbit app.
By the way, I've moved your post to the Android App board so we can keep our forums organized.
Hope this helps!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
05-20-2021 15:47
05-20-2021 15:47
There are a ton of threads on this. The things they recommend don't help. So don't waste your time. All we can do is wait until they fix it, or move to another tracker.
05-20-2021 17:44
05-20-2021 17:44
I am experiencing the exact same issue. The only way to see the checks marks for earlier in the entire month nows is to scroll down to an earlier walk/run from several weeks ago, click the map of your route, then go back up to see the calendar. The check for each day of the month will reappear. However the checka marks dont rwmain. So you will need to repeat each time. Something changed and
05-21-2021 19:16
05-21-2021 19:16
Welcome to the Fitbit Community, @Mustang23. It’s good to see you in the community, @LincolnW.
Thanks for the details shared. I appreciate your efforts to resolve this, sharing the solutions and tips to help other users. I understand that this can be very frustrating and appreciate your feedback. I would like to advise that our team has started releasing a new version of the Fitbit app which brings fixes to bugs and improvements. I recommend to download it once you see it available: How do I update the Fitbit app?
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.