Moto Z3 Compatability

[Cyntim]

When will the Moto Z3 be supported?  I have two Fitbits, a One and a Charge 3.  Neither of these will sync to my Moto Z3 without me jumping through hoops (restarting the phone, etc).  This is unacceptable since the Moto Z3 has been out for almost a year now and Motorola has even released a newer model (Z4).  

[RicardoFitbit]

Hello @Cyntim thanks for your post, welcome to our Community Forums!

I appreciate your effort and patience troubleshooting your Fitbit device prior to posting, I totally understand how frustrating this compatibility concern can be for you. At this moment we haven't received an update about your specific mobile device, which in this case is the Motorola Moto Z3. However, take in consideration that Fitbit is always testing new and recent mobile devices to verify if they're compatible with our products and services. If I receive an update regarding this specific model, I'll make sure to post it here. In the meantime, I recommend you to use an alternative compatible device. 

Let me know if you have any additional questions. 

[Chrisvh52]

It affects my Versa 2 and my galaxy Tab A. It is 2021 naw, get on it and fix this.

[RicardoFitbit]

Hi @Chrisvh52, welcome to the Fitbit Community Forums.

Thanks for bringing this to my attention, I'm sorry to know that you're experiencing issues with your Samsung Galaxy Tab A. Please take a moment to check our list of compatible devices and check the information that was shared on my previous post for a better understanding of your issue.

Don't hesitate to ask me any questions you may have, I'll be around.