Multitracker for Galaxy S7 Edge

[mejohnston78]

I have two devices connected, but can only track one on my app for my galaxy s7 edge. From what I'm gathering, multitracker does not work for my specific phone. When is this option going to be available? Anyone else have this issue? Thanks.

[FerdinandFitbit]

Hi there @mejohnston78. Good to see you in the Fitbit Community! 🙂

Currently, you are able to have more than one tracker (they need to  be different models) in the same account. Both will record your activity but you will not get "Two dashboards". To provide you with the most useful information possible, your account has one dashboard that displays a comprehensive view of your activity. When you use multiple trackers, Fitbit combines their data and present the totals.

That's why we don't recommend wearing both trackers at the same time, because it creates overlapping data. The more overlapping data that exists on your account, the more likely it is that your dashboard's accuracy will suffer. For best results, do not wear more than one tracker at a time and sync each tracker before taking it off and putting on another.

Hope this answers your question and if you need anything else, let me know and I'll be happy to help!