My Blaze won't sync with my Samsung - Fitbit Community

My Blaze won't sync with my Samsung

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Groundhog75

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I have tred to restart my Blaze about 10 times and have shut if off 5 times. it will not sync. It did sync a couple times this morning but not since.

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Rich_Laue

Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

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@Groundhog75 hello there

What Samsung pgone do you have amd is it on the compatable list?

Have you tried removing the tracker from your bluetooth settings screen?

Or doing a shutdown of your phone?

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SolangeE

Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

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Hello, @Groundhog75! Thanks for joining in! You can also try to restart it a few times and follow the suggestions provided by our friend, @Rich_Laue.

Please let us know how it goes!

Solange | Community Moderator, Fitbit

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