12-01-2016 05:09
12-01-2016 05:09
For what ever reason I cannot pair my Note 5 to my Blaze. It states that it Blaze is rejectiong the pair. UGH..please help!
Best Answer12-02-2016 00:25
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
12-02-2016 00:25
How are you trying to do the pair? Fitbits are unusual in that the pairing has to be done via the fitbit app rather than the phone bluetooth settings.
12-02-2016 06:40 - edited 12-02-2016 06:41
12-02-2016 06:40 - edited 12-02-2016 06:41
Having the same problem with my Note 5 and my Charge 2. It won't sync even when using the app.
Best Answer12-03-2016 07:54
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-03-2016 07:54
Hello @JessHaro, welcome aboard to our Community. If your tracker is already pair to your Fitbit app on your mobile device, then I recommend to take a look at this post for additional help: Having trouble syncing? (here's how to fix this).
Hope this helps. If the issue persists let me know.
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Best Answer