help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Chage Connection to Galaxy S5 mini

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-16-2016 01:48

‎07-16-2016 01:48

I understand that fitbit's don't use regular Bluetooth setup connection but my phone reconize my Charge as a Force.

Within the Fitbit App, when I attempt to sync the app fails to search for more than 0.5 seconds. I continually restart the Bluetooth and I have reinstalled the App twice with no luck. The Charge itself can connect to other phones in our household, so it's not the device.

Thank you in advance for any assistance provided.
Best Answer
0 Votes
1 REPLY 1

‎07-17-2016 15:51

‎07-17-2016 15:51

Welcome to the Fitbit Community @Firstladyqui. It's great to have you here. Please make sure your Android device is part of the list of mobile devices supported by Fitbit. If so, please check out these instructions to set up your Fitbit tracker as a replacement device. This should get you back on track. Let me know how it goes.

 

Nice profile picture by the way. The tiger is my favorite animal.

 

Hope to see you around more often. Smiley Very Happy

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes