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Dashboard tiles disappeared

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‎03-28-2016 09:55

‎03-28-2016 09:55

Restarting the app, logging off and back on, quitting out....it all won't get my tiles back. Nearly everything from steps to tracking calories /food is gone. I noticed last night that the fully open app wasn't showing new data for my new steps counted past midnight, yet the widget was showing my steps for the new day. This morning the full app did the same thing. So when I tried to restart the app, then log off and on the tiles were gone.
I have the newest app update and a Moto X phone.
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6 REPLIES 6

‎03-28-2016 10:03

‎03-28-2016 10:03

Also just noticing it has deleted all past exercise logs I've made from tracking.

Note: this is the fully opened app on my andriod device that is acting up.
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‎03-28-2016 10:08

‎03-28-2016 10:08

Also to note that when I try to restore hidden tiles they don't restore. It's like I never had them in the first place for this tracker.
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‎03-29-2016 11:20

‎03-29-2016 11:20

On the log I am not able to add food. After I enter the food and go to amount, my food is wiped out and tells me to enter all information. Please help. Getting so frustrated. Thank you in advance.
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‎04-08-2016 11:01

In response to oneshot1

‎04-08-2016 11:01

Just checking to see if this works
Test ...I could not find quote...so am just posting. ...
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‎04-10-2016 08:12

In response to oneshot1

‎04-10-2016 08:12

I am still having difficulty. ..I have not had time to sit down and play on this fitbit. I will take time this week however. I really appreciate your checking. I will be responding again mid week.
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‎07-17-2016 08:27

‎07-17-2016 08:27

Hey there @Calrose42 @oneshot1 are you still having this issue? Please make sure you have the latest version now. Make sure of keep an eye on this thread about Android app. 

 

Welcome to the Community, see you! Woman Wink

Retired ModeratorCindy | Community Moderator

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