01-06-2018 07:26
01-06-2018 07:26
Hello
Something weird is happening for the first time.. today
My exercise name on my phone are in SPANISH... dont know why.. everything else is in english except my exercises name on my Android. If i start the fitbit app on my computer.. it is ok..
I have already clear cache on the apps.. i have force stop and restarted
everything else is in english except my exercise.
Why???
Paul
Answered! Go to the Best Answer.
01-09-2018 11:07
01-09-2018 11:07
ok.. I had it setup properly and it did not change
I changed language and region and it did not change
i put it back to english and it did not work either
so i went into Apps settings.. clear cache and clear data
I had to log back in the apps.. and everything is back to normal..
so that is the solution if it happens to others 😄
01-08-2018 06:11
01-08-2018 06:11
Hello @PaulMarch, nice to see you again in this opportunity! Certainly this behavior is not expected from the app and thank you for let me know you tried already a few troubleshooting steps to address this issue.
Make sure your location in the app is correct and your phone language settings match with your location. The app works by taking the language configuration of your phone, so if the issue persists; perhaps changing to a different one and reverting the change to its original configuration may do the trick in the Fitbit app.
Keep me posted how it goes, I'll be around.
"Great things are done by a series of small things brought together.” What's Cooking?
01-08-2018 08:16
01-08-2018 08:16
01-09-2018 11:07
01-09-2018 11:07
ok.. I had it setup properly and it did not change
I changed language and region and it did not change
i put it back to english and it did not work either
so i went into Apps settings.. clear cache and clear data
I had to log back in the apps.. and everything is back to normal..
so that is the solution if it happens to others 😄
01-30-2018 09:25
01-30-2018 09:25
Hi there @PaulMarch, awesome to see you resolved the issue by clearing the cache of the Fitbit app. I'm sure this will help other users who might be experiencing a similar scenario. I apreaciate you have share this in our Community!
Stay awesome and do not forget to visit our Lifestyle Discussion Forums.
"Great things are done by a series of small things brought together.” What's Cooking?