help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My FitBit suddenly stopped syncing activity to Trainerize

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-11-2022 17:04

‎08-11-2022 17:04

I recently started on Trainerize and everything was synching perfectly for the first two weeks then suddenly it stopped syncing my activity (walks, yoga, etc). It will still sync everything else but it has to be done manually now. I have signed out of both and back in. I have discovered and reconnected. Nothing is working. 

Best Answer
2 REPLIES 2

‎08-15-2022 15:52

‎08-15-2022 15:52

Same here.  Let me know if you hear back.  I have also emailed trainerize.  It's so frustrating.

 

Best Answer
0 Votes

‎08-16-2022 05:34

In response to cmhinzpeter

‎08-16-2022 05:34

Nothing yet. 😔 Hopefully soon. 🤞🏻

Best Answer
0 Votes