06-04-2020
12:11
- last edited on
06-04-2020
12:49
by
MarreFitbit
06-04-2020
12:11
- last edited on
06-04-2020
12:49
by
MarreFitbit
I am having difficulty with the app, my device is syncing with the app. However my run is not showing. It did after I completed the run, but when I went back in the app. I now just spinning circle for the map.
Everything has been updated, I have uninstalled the app, turned phone off and back on and reinstalled. I am on Android 10 and my Fitbit is version 32.70.8.0.
Any help would be great.
Moderator Edit: Clarified subject
06-04-2020 12:57 - edited 02-24-2024 01:43
06-04-2020 12:57 - edited 02-24-2024 01:43
Hello there @SunsetRunner, welcome to the Community Forums. Thanks for bringing this to our attention and for troubleshooting this situation before posting. To better assist you, could you please let me know which Android mobile device are you using? When was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please try the following steps and let me know if the issue persists:
I've moved your post to the Android App to get more related replies here and keep the forums more organized.
Keep me posted and let me know if you have any additional questions.
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