05-03-2022
16:17
- last edited on
05-06-2022
15:23
by
RodrigoMFitbit
05-03-2022
16:17
- last edited on
05-06-2022
15:23
by
RodrigoMFitbit
My fitbit doesn't have the right time
Moderator edit: Subject for clarity.
Answered! Go to the Best Answer.
Best Answer05-07-2022 08:58
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-07-2022 08:58
@Debi_D Thanks for your swift reply. I assume you were able to change it back.
I wish you a lot of fun with Fitbit. Have a nice day!
05-03-2022 17:18
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-03-2022 17:18
Hi @5028 be sure automatic time zone is enabled and you sync often. You need contact between the phone and your Fitbit to keep the time current.
05-06-2022 06:42
05-06-2022 06:42
Mine switched to CST but won't switch back to EST. I have synced multiple times and restarted my Sense, as well as my phone.
05-06-2022 14:09
05-06-2022 14:09
Affecting mine as well. I track my sleep, and it is now an hour off every morning.
Best Answer05-06-2022 15:26 - edited 05-06-2022 15:27
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-06-2022 15:26 - edited 05-06-2022 15:27
@Odyssey13 Thank you for your help!
@SweetGoth @5028 Welcome to the forums. @Debi_D Nice to see you again here. Thanks for the explanation and what you have already tried.
I will gladly help you get the correct time on the on your Fitbit devices. @5028 Does it seem the device has the incorrect time zone? Is there like an hour or two difference? Or is it running a couple of minutes behind?
I suggest you take a look at this help article: How do I fix the time on my Fitbit device?
Have a great day!
05-06-2022 16:22
05-06-2022 16:22
05-07-2022 08:58
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more