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My Fitbit stopped receiving notifications

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‎08-18-2020 03:52 - last edited on ‎08-27-2020 14:12 by Fitbit Moderator

‎08-18-2020 03:52 - last edited on ‎08-27-2020 14:12 by Fitbit Moderator

My notification on my fit bit have stopped coming through after 2 days of setting it up. When I go into setting and notification it says I have to do a phone restart to enable my notifications which I have done to no success. Any help much appreciated. TIA 

 

 

Moderator Edit: Clarified subject

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‎08-27-2020 14:07 - edited ‎10-09-2023 08:11

‎08-27-2020 14:07 - edited ‎10-09-2023 08:11

Hi there @Rimesy, welcome to the Community Forums. Thanks for the details provided in your post, I'll be glad to help you with the notifications not coming through your Fitbit device. 

What is the model of your mobile phone? Is it by any chance a Huawei model? If you haven't done so yet, please try following the troubleshooting steps provided here: How do I get notifications from my phone on my Fitbit device? 

If the steps above don't work and you do have a Huawei Model, please try using the Huawei Push notification TS

I've moved your post to the Android App board as there are more chances to get related replies here. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-27-2020 14:07 - edited ‎10-09-2023 08:11

‎08-27-2020 14:07 - edited ‎10-09-2023 08:11

Hi there @Rimesy, welcome to the Community Forums. Thanks for the details provided in your post, I'll be glad to help you with the notifications not coming through your Fitbit device. 

What is the model of your mobile phone? Is it by any chance a Huawei model? If you haven't done so yet, please try following the troubleshooting steps provided here: How do I get notifications from my phone on my Fitbit device? 

If the steps above don't work and you do have a Huawei Model, please try using the Huawei Push notification TS

I've moved your post to the Android App board as there are more chances to get related replies here. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes