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My Fitbit won't turn on

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‎07-18-2020 07:10 - last edited on ‎07-19-2020 19:04 by

‎07-18-2020 07:10 - last edited on ‎07-19-2020 19:04 by

My Fitbit is less than a year old and has had no damage but from one day to the next it didn't turn on. Any suggestions?

 

 

Moderator edit: subject for clarity

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‎07-19-2020 19:03 - edited ‎07-19-2020 19:05

‎07-19-2020 19:03 - edited ‎07-19-2020 19:05

Welcome to the Fitbit Community, @ClarissaC.

 

I am sorry to hear your Fitbit device didn't turn on from one day to the next. I appreciate the additional details and I am here to help. I recommend following the troubleshooting instructions including a restart in this help article: Why isn't my Fitbit device's battery charging?

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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