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My LG v30 wont sync with charge hr

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‎04-24-2019 21:43

‎04-24-2019 21:43

My charge hr won't sync with my LG v30 I need help ASAP

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1 REPLY 1

‎04-25-2019 08:36 - last edited on ‎04-24-2025 10:22 by Fitbit Moderator

‎04-25-2019 08:36 - last edited on ‎04-24-2025 10:22 by Fitbit Moderator

@Kaitlyn1123 A warm welcome to our Community!

I will gladly assist you syncing your Charge HR with your phone. Your phone doesn't show as compatible but that doesn’t mean it won’t work it just means that it hasn’t been tested by our team. You can try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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