My One will not sync with my Samsung J1

[SunsetRunner]

Okay half the time my One will not Snyc with my Android based Samsung J1 smart phone...tells me it can't even find it whenI do a Bluetooth search...what's up?

[SunsetRunner · Accepted solution]

Is the device you are trying to sync to a supported device?

Android: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Android.pdf

[SunsetRunner]

Patruns....thanks for the link I will look. Strange it syncs sometimes. ..other times it says it can't find it. I'll check the link.
Thanks again!

[SunsetRunner]

Says that the J series is compatible.

[VAr0]

I have the exact problem. i just bought the limited edition of the fitbit versa. it sync SOMETIMES  too.

it works when i close the phone wait for 30 secondes and restart but still not garantied it will work every time. it is soo annoying.