My app cant find my fitbit and cant sync

[Jorunn]

Today at 0830 am my app could not sync anymore with my fitbit hr. I have tryed todo a lot of things. But nothing is working. I have a samsung galaxy 7 s and never had any problems before.

[SteveH]

Have you tried restarting your fitbit using this procedure?

https://help.fitbit.com/articles/en_US/Help_article/1186/

If so, how many times did you try? It's known to not always work and it's recommended to try it at least 3 times.

[Travelinghappy]

I have the same exact problem,can't add the device either on the fitbit app. I have the same phone

[Travelinghappy]

I have the dame prépublication,after I restarted my fitbit it worked fine and still does but it idoes not sync to the app now, I removed my device from the account and now it does not find it to added again

[Spinksy]

Hi. I have a Galaxy S4 and mine stopped syncing yesterday. So frustrating😠

[Dragonfruit]

Seems to be lots of problems with the android app and syncing to devices, especially newer devices like the S7, Moto Z, Google Pixel which are usually running Android 6.0 or higher. 

I have similar problems and found I couldn't re-add my Blaze to fitbit app after deleting until I cleared the android cache partition. You could try that. 

http://www.tomsguide.com/faq/id-3050663/wipe-cache-partition-samsung-galaxy.html

[Efit85]

I'm having the same issue with my charge hr and my s5 not syncing, I have done everything suggested with no luck...