My app crashed and won't come back up

[Stephstead]

My Fitbit app will not let me log back in. Anyone else having trouble.

Moderator edit: Clarified subject

[LanuzaFitbit]

Welcome to the Forums @Stephstead.

Thanks for bringing this up. Let me help you figure out what is going on.

In this case I'd like to ask if you are getting some sort of error message when you try to log back in. If so, what does it say?

In the meantime let's try to switch the internet connection being used. If you are using WiFi try switching to Mobile Data (if you have a plan) or vice-versa. That should help to let you log back in.

Keep me posted on how it goes or if you have any other questions.

[Stephstead]

Same problem. Now my blue tooth won't pair. Keeps saying blaze is rejecting it. 

[LanuzaFitbit · Accepted solution]

Hello @Stephstead.

Thanks for bringing this up and trying what I recommended.

In this case I'd like to ask what phone is it that you are using. Please also try uninstalling the app and then installing it once again. That will help so that the app starts working correctly once again.

I look forward to your reply.

[Stephstead]

MotoZ 4. I had the Moto Z 2. Worked fine with it.

[Stephstead]

MotoZ 4.