help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My app is not recording any thing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-28-2017 08:37

‎08-28-2017 08:37

My Fitbit app says it is synced but there is nothing appearing on the app except the heart beats per minutes. I do get notifications from my phone on my Fitbit blaze. Any ideas how to fix this issue

Best Answer
0 Votes
1 REPLY 1

‎08-28-2017 10:02

‎08-28-2017 10:02

Hi, @Sam723! I would suggest trying to force close your app, then restart your phone, then clear your cache on the app and log back in, checking after each step to see if any of those worked.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer
0 Votes