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My experience with Sleep and step recording

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Fitbit Versa 4 sleep score is ridiculous-it states I go to bed at 2am and awake at 5am. In fact I had nine hours sleep. My sleep score was wrong over recent weeks,  therefore my month sleep animal has gone back. February being a short month,the sleep recorded if correct,should not have changed drastically. While still in bed my steps were recorded over 200,I definitely DO NOT Sleepwalk. I have had constant steps recorded while still in bed. I've become very frustrated by these errors. After four years of paid premium. I have decided not to renew premium.

 

Disappointed 

E H  8YL57P 

 

Moderator edit - updated subject for clarity

 

 

EH
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