06-21-2016 14:43
06-21-2016 14:43
06-21-2016 15:23
06-21-2016 15:23
06-22-2016 15:11
06-22-2016 15:11
@Kathysturdevab @Soldiergirl Welcome to the Community!
It sounds like you're attempting to setup via the Bluetooth settings page on your phone settings instead of the Fitbit app as the instructions ask. I recommend trying out the instructions here and let me know if that helps get you setup.