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Pink exclamation mark

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‎06-21-2016 21:21 - last edited on ‎06-22-2016 15:09 by Moderator Alum

‎06-21-2016 21:21 - last edited on ‎06-22-2016 15:09 by Moderator Alum

my sister just purchased the fitbit charge HR for me as a gift and i keep receiving the pink exclamation point. its frustrating and it wont tell me why i keep receibving this sign. i have an LG android by verizon. please, please advise.

 

thanks!

 

Moderator Edit: Edited thread title.

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‎06-22-2016 15:11

‎06-22-2016 15:11

Hi @trinity72283 and welcome to the Community!

I've moved your post from the iOS forum to the Android forum to help keep the Community organized. Out of curiosity, does rebooting your LG device help?

If not, how about logging out of the Fitbit App and then back in?


Lastly, can you post a screenshot of what you are seeing?

Hope this helps!

Derrick | Retired Moderator, Fitbit
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