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My fitbit wont sync since may 3rd

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‎05-09-2017 15:17

‎05-09-2017 15:17

Since may 3rd my fit bit hasn't synced with my phone when I try to pair bluetooth it says pairing rejected by charge hr I've tried disabling app restarting tracker done all the settings on phone etc everything possible and it still won't sync

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‎05-09-2017 17:27

‎05-09-2017 17:27

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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