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My flex won't connect

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‎01-07-2016 18:08

‎01-07-2016 18:08

I got a new fit but flex for Christmas. Recently I've tried to sync it to the android app, but it says that the device isn't found - while it's on my wrist and the phones in my hand. I then unpaired the flex from my account, thinking that I could just reconnect it, but it still isn't working.
Please help!
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‎01-08-2016 02:12

‎01-08-2016 02:12

That's mysterious @EmsFlex

 

Feel free to contact the Fitbit Support Team (Click here to contact)

Optionally check out Returns & Warranty before contacting support.

 

Mention what you've already tried to speed things up.

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