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My new fit bit won't sync

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‎06-21-2016 18:49

‎06-21-2016 18:49

Not sure why this is happening. My new fit bit won't sync with my android Samsung phone.
Not sure who to email should go to
Cheers
Sb
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‎06-22-2016 06:28

‎06-22-2016 06:28

Hi @Flathead5_ welcome to the Community! Ok, first of all I suggest you to take a look into the compatible devices, just to confirm that your Samsung phone is one of them. 

If you confirm that, then I would like you to review the instructions on @AlejandraFitbit post to solve syncing issues. 

 

Let me know if that works! 

Heydy | Community Moderator, Fitbit
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‎06-22-2016 06:53

‎06-22-2016 06:53

@Flathead5_ wrote:
Not sure why this is happening. My new fit bit won't sync with my android Samsung phone.
Not sure who to email should go to
Cheers
Sb

Which phone and which version of Android?

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