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NEVER RECEIVED NOTIFICATIONS

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Hello All,

           I have been using Fitbit Alta HR since 2-3 months now and I recently found out that I could receive call and text mesg notifications on my fitbit, I have never received this since I started using. I am using Samsung Galaxy S7 edge. I have tired all the possible options suggested in the forums. I receive notification on my phone. I do not even the "NOTIFICATION" option in the Fibit appt. (account>notification). I am scared to uninstall the fitbit app and re-install as it may delete my all hard earn rewards and history.

I have tried the Bluetooth option too, but no luck.

Can anyone please help me get the notifications on my fibit. What am I doing wrong.

 

 

thank you

Best regards

Bijal

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@borntolive wrote:

I do not even the "NOTIFICATION" option in the Fibit appt. (account>notification).

Bijal


@borntolive, the Notifications settings are under the Device Settings:  Account -> Alta HR -> Notifications.  There you can select the options you want enabled.  Neither removing & reinstalling the app, nor changing the Bluetooth connection will affect the Notifications settings.

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