Need help using the Fitbit app

[MRogers71]

I believe the actual Fitbit app is the problem. I miss my watch!! Factory resets by the dozens, restarts, uninstalls and it still won't work!!!

[Odyssey13]

Hi @MRogers71  which phone and platform do you use? It helps to put this post into the particular forum area to get you the best possible responses. Let us know.

[MRogers71]

My phone is the Samsung Galaxy S10+  
How do I know what the platform is I use?

[MRogers71]

Samsung Galaxy S10+ and I use the Fitbit app

[Odyssey13]

Platform is Android since you're using Samsung. I'll move this over to the Android area. Right now, the Samsung 10 isn't on the list of compatible devices. click to see