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Need help using the Fitbit app

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‎09-25-2019 09:31 - last edited on ‎09-25-2019 10:49 by Fitbit Moderator

‎09-25-2019 09:31 - last edited on ‎09-25-2019 10:49 by Fitbit Moderator

I believe the actual Fitbit app is the problem. I miss my watch!! Factory resets by the dozens, restarts, uninstalls and it still won't work!!!

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4 REPLIES 4

‎09-25-2019 09:37

‎09-25-2019 09:37

Hi @MRogers71  which phone and platform do you use? It helps to put this post into the particular forum area to get you the best possible responses. Let us know.

Stepping in the U.S.A. since September 2013. Android 14

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0 Votes

‎09-25-2019 10:01

In response to Odyssey13

‎09-25-2019 10:01

My phone is the Samsung Galaxy S10+  
How do I know what the platform is I use?
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‎09-25-2019 10:07

In response to Odyssey13

‎09-25-2019 10:07

Samsung Galaxy S10+ and I use the Fitbit app

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‎09-25-2019 10:09

In response to MRogers71

‎09-25-2019 10:09

Platform is Android since you're using Samsung. I'll move this over to the Android area. Right now, the Samsung 10 isn't on the list of compatible devices. click to see

Stepping in the U.S.A. since September 2013. Android 14

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