Network operation failed error message for Android App

[IainF]

For the last two days my Fitbit was not syncing with the android app on my phone. I cleared the cache on my phone, I restarted the app, and I then I uninstalled and reinstalled it but nothing worked. Since reinstalling the app, I can't even log into it now. Upon entering my screen name and password I get a "Network Operation Failed: Fitbit is down for maintenance" message.

[SantiR]

@IainF Welcome to the Fitbit Community! I recommend cleaning the Fitbit's app cache memory, that should help fixing this issue. Then, if you have syncing issues; try these syncing troubleshooting steps for Android devices (check @AlejandraFitbit's steps on that post). 

Try that out and let me know how it goes! 

[IainF]

Hi, thanks for getting back to me. I tried the steps you recommended and I still can't log into my fitbit app.

[IainF · Accepted solution]

Actually, it's fixed now. I restarted my router and it works.

[SantiR]

@IainF Thanks for your reply! I'm so glad to hear that you were able to find a solution to the issue you were experiencing. Hopefully, this will help other users that may be experiencing the same kind of issues. 

Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want!

See you around!