help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New App Update is totally wiping my exercise data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-06-2023 14:18

‎10-06-2023 14:18

Anybody else found that the new app update has caused all exercise data to be wiped other than the last 4 days, and even after you scroll down and bring it all back, it wipes it all over again? My data in the other functions is still there, but the rest just keeps getting wiped. Really annoying,  I have read so many posts saying similarly annoying things. I am switching to Garmin and not looking back. Adios Fitbit, such a shame really loved this watch and app. 

Best Answer
0 Votes
1 REPLY 1

‎10-08-2023 21:17

‎10-08-2023 21:17

I'm not sure what is being described, I find the app now only shows 1 weeks worth of exercise at a time. However, I was able to view my first recorded exercise on June 15, 2014 

Best Answer
0 Votes