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New Charge 2 Not Syncing

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‎05-22-2017 21:01 - edited ‎05-22-2017 21:02

‎05-22-2017 21:01 - edited ‎05-22-2017 21:02

Hi there! I paired my new Charge 2 to my account after replacing my old Charge HR. It paired to my Droid Turbo without issue. However, now when I try to sync my Fitbit, it will not sync. I've verified that my location is on, the Fitbit app has access to my location, resetting my Bluetooth, and nothing seems to work. 

Best Answer
1 REPLY 1

‎05-23-2017 09:34

‎05-23-2017 09:34

Awesome troubleshooting

 

If not already done feel free restarting the phone.

 

Optionally check out the fitbit article:

 

Why won't my tracker sync?

 

 

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