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New Fitbit app experience feedback

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‎10-14-2019 18:54 - last edited on ‎10-15-2019 17:33 by Fitbit Moderator

‎10-14-2019 18:54 - last edited on ‎10-15-2019 17:33 by Fitbit Moderator

Why did the Fitbit App update for Alta on Android introduce the new interface that is, in my opinion, two steps back? Instead of having a crisp display and easy to read parameters on one screen, I must now slide through two screens and put on my glasses to decipher what are the actual parameter values.

Moreover, the icons shapes and arrangement are changed only in the root screen - all other screens remain the same.

Finally, the Alta user can enter exercise details and water consumption for past days using the Fitbit App alone. Not so for food - one has to login to the online Fitbit dashboard and use a complicated process of entering food details for each meal.

I talked to Fitbit Tech Support at least twice about those issues and they promised to do nothing. Perhaps I should consider other brands when going for the Altima upgrade in near future.

Regards, AS

 

Moderator edit: Subject for clarity 

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‎10-15-2019 17:32

‎10-15-2019 17:32

Welcome to the Community Forums @andsem.

 

Thanks for taking the time to share your thoughts and personal experience with the new Fitbit app experience. Keep in mind that we are always striving to improve the Fitbit experience with our products and services. therefore, the input that is shared here in the Community Forums is always helpful for us to continue working and evaluating our procedures to make sure that we are delivering what our users want and need.

 

To learn more about this, you can check our help article: What’s the new Fitbit app experience? 

 

Let me know if you have any additional questions.

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