04-22-2019 09:40
04-22-2019 09:40
I just started using my new Fitbit Charge 3 using by very old Motorola Turbo. The phone is dying and I just got a new Samsung S10. The Dashboard doesn't show the Charge 3 or any Fitbit is compatible yet with the S10. When will I knw when the software is updated to include the S10?
I still have my Charge 3 connected to my old phone and it is working, however, I'd like to get rid of the old phone. Thanks for any suggestions!
04-22-2019 10:39
04-22-2019 10:39
Have you actually tried your Charge 3 with new phone? The compatible phone list is far from complete. Some phones work fine but just have not been tested and verified. I would just give the new phone a try. If it's a matter of switching phone service, you don't need phone service to use with Fitbit as long as you have wi-fi.
If you do try with new phone, just be sure to sync with old phone before switching to be sure no data lost. Then if problems with new phone, can just switch back.
04-22-2019 11:10
04-22-2019 11:10