New Update is awful

[Mnuzzi]

I just opened my app to check my sleep score to find that it auto updated and the new graph for also is absolutely horrible! It's the most difficult to read and extremely frustrating because that is one of the features of Fitbit I like the most. This is not helpful it's a chaotic design. Graphs are supposed to supposed to make information easier to read but this is so much worse. Please change it back or give an option for different ways to view the information/app so people have a choice to understand their info better. 

[Cbry]

I agree,  the Fitbit update is much worse and sleep results are often flakey.  My Lux now often misses great chunks of sleep. If this is designed to make people switch to Premium it’s having the opposite effect we’re unlikely to stay with Fitbit when our trackers need replacing.  

[Nawtykitty]

@RiekoC"There isn't a way to change it back"??? That's funny. Yesterday I woke up to the old sleep tracker format without doing a thing to my settings. I was able to scroll through weeks of tracking like we used to be able to. So obviously they CAN change it back. They just don't want to give the customers what they want and need. I'm glad I took a screenshot yesterday because today they yanked the useful version again. As soon as I find a non-Google product to replace my Fitbit, I am out of here. I want something that will help me with my sleep problems. Here is what they said they "can't" do.

 

@Roadkingmi

I narrowed my search down to two possibilities so far. Still need to see if I can see them in person. Screenshot of one of them showed sleep tracking with almost the same format that Fitbit used to have. Unfortunately, people that share what they find get their posts yanked.

[golferhcw]

you can reset it back using the "Clear data" option of a phone (settings,
apps, select Fitbit, clear data) ... on my phone, I unfortunately need to
do this every 3 or so days in order to keep the "good graphs"

[Ladylaw1]

My app just changed. I couldn't figure out how to set the timer and it's drab looking now. Fitbit should leave well enough alone. 

[golferhcw]

there is a way to get back to the good sleep display.

close the app
GO to settings, apps, fitbit .. clear data
open app, setup you watch again ..
.. voila .. the old displays are back

[Lroskelly]

They just lost me as a customer.   I'm on my 4th watch and I'm guessing 9 years as a customer. I can't believe anyone thought this was an improvement.  What is everyone switching to?

[golferhcw]

because the Sleep app on the new Fitbit app is SOOOooo horrible, I switched
to the Oura ring. it is great, great stats, great health tracker (a bit
short on tracking workouts but that isn't my primary interest), and it
frees up my wrist. The ONLY thing I miss is that I don't have the clock
readily visible.

[Nawtykitty]

@golferhcw 

Does it show a similar sleep chart on your phone that Fitbit USED to have?

[Clubfitter]

Now there is no way to see the dashboard on my widows computer, I have to use the app on my phone.  And it doesn't show the correct time when I went to bed. This is totally horrible and probably the last of using fitbit.  There has to be something else that is easier and better.