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New dashboard for android

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‎03-16-2017 09:56

‎03-16-2017 09:56

Am I the only one having problems with the new Fitbit app update? My dashboard does not show the challenges I am in and shows I have 0 steps for the whole week. 

I have tried to sync my fitbit through the app but it keeps spinning and then puts everything at 0.

 

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‎03-17-2017 06:09

‎03-17-2017 06:09

A warm welcome to the Community @RubyRox. It's weird to hear that you are not seeing your information on your Dashboard. Could you please provide me with a screenshot of your Dashboard? In the meantime, I recommend performing a force sync by doing the following from your Android Fitbit app:

 

1. Tap the tracker's icon in the upper right corner

2. Tap Sync Now

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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