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New phone not getting notifications

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‎01-16-2022 08:58

‎01-16-2022 08:58

Hello, I just got a new phone, a galaxy A32 5g, and now none of my calls or texts are coming through on the versa 2.  I have tried all of the steps provided in the forum and I just can't get it to work. I have even uninstalled the app and started over.  Any tips? All of my setting are set correct, it runs in the background, all permissions given, I'm just stumped. And frustrated. Thanks! 

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‎01-29-2022 13:27

‎01-29-2022 13:27

I just got the A32 5G and haven't touched a setting to get notifications. My digest notification came before setup was finished. 

My thoughts, disable notifications, then when setting them up, you will be requested to confirm any needed permissions. 

Sure we can go through each permission one by one, but setting up notifications will quickly handle everything. 

 

Check phone settings - apps - fitbit - power management 

If optimization is on. Make sure to allow background activity. In theory it should work, otherwise disable optimization 

 

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