09-27-2016 23:33
09-27-2016 23:33
Charge2, firmware 22.22.44.8 Fitbit version 2.34 (2183039), NEXUS 6P Android 7.0
After starting "Track your exercise" and pressing one of the two buttons top/left, the App crashes and you have to start the app again.
This also happens when you start an exercise on your CHARGE2 and view the reuslt in Dashbord
Answered! Go to the Best Answer.
10-07-2016 01:09
10-07-2016 01:09
Just received an APP-update version 2.35 (2183048) and the problem is solved
@ fitbit-team Great Job !!
09-29-2016 04:09
09-29-2016 04:09
A warm welcome to the Community @TheoH! I moved your post here, to the english forum, because I think it will get more attention here. It is odd that the app crashes. I would recommend you to uninstall the app and install it again.
Let me know if this works!
Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos
Welche Musik hört ihr bei welchem Training?09-29-2016 04:50
09-29-2016 04:50
@MarcelBK, No It didn't work.
The first topic on this board by Erickfitbit, describes the issue of crashing Fitbit 3.34 in conjunction with the exercise option.(the fitbit team is working on a fix)
09-30-2016 05:56
09-30-2016 05:56
Hey @TheoH! Thank you for investigating and letting us know. If the team is already working on the fix we have to wait. I will keep you posted if I get any updates from the team.
Have a great weekend!
Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos
Welche Musik hört ihr bei welchem Training?10-07-2016 01:09
10-07-2016 01:09
Just received an APP-update version 2.35 (2183048) and the problem is solved
@ fitbit-team Great Job !!
10-10-2016 08:22 - edited 10-10-2016 08:23
10-10-2016 08:22 - edited 10-10-2016 08:23
Hey @TheoH! Thank you so much for the update!
Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos
Welche Musik hört ihr bei welchem Training?