No ECG/EKG Fitbit app on new Pixel Watch 4

[Ledi666]

I've installed, activated and updated everything...but there is not fitbit app for ecg/ekg on my new pixel watch4. Found different statements in the internet...from "you have to wait 4 weeks until ecg can be used" or that this is a known bug from fitbit without a solution. Can someone bring some light into this? Thanks al lot!

Moderator Edit: Formatting.

[gdio53]

What country are you located in?

The ECG app is available  in the following countries:

American Samoa ᐧ Australia ᐧ Austria ᐧ Belgium ᐧ Canada ᐧ Chile ᐧ Czech Republic ᐧ France ᐧ Germany ᐧ Guam ᐧ Hong Kong ᐧ India ᐧ Ireland ᐧ Italy ᐧ Luxembourg ᐧ Netherlands ᐧ New Zealand ᐧ Norway ᐧ Poland ᐧ Portugal ᐧ Puerto Rico ᐧ Romania ᐧ Singapore ᐧ South Africa ᐧ Spain ᐧ Sweden ᐧ Switzerland ᐧ Taiwan (excluding Fitbit Sense and Fitbit Charge 5) ᐧ United Kingdom ᐧ United States ᐧ U.S. Virgin Islands

[Ledi666]

Thank you for your reply. Im located in Germany

[4aron · Accepted solution]

I had to open the play store (on the watch, not on my phone) and install the fitbit ecg app that way.

[Ledi666]

Oh lord...that solved it... very confusing that the smartphone playstore suggest everything is installed and up-to-date....but indeed the app was missing and a lot of updates for other apps on the watch too. Additionally you have to search for "ECG". Searching for "Fitbit" might not find the right app "ECG by fitbit". Thanks a lot!

[elbsegler63]

Wirklich ein bescheidenes Onboarding. Dein Post hat mich gerettet.  Dankeschön. 

Watch 4 mit Samsung Smartphone.