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No HR data for manual and SmartTrack exercises on Android

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‎11-18-2023 23:11 - last edited on ‎12-12-2023 13:47 by Fitbit Moderator

‎11-18-2023 23:11 - last edited on ‎12-12-2023 13:47 by Fitbit Moderator

The recent update removed the avg bpm info from manually added exercises. Please add it back because the auto recognize exercise feature fails sometimes. Manually added exercises should have the same available data as automatically recognized ones.

 

Moderator Edit: Clarified subject

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‎12-12-2023 16:12

‎12-12-2023 16:12

Hi there, @gymnist.

Thanks for letting us know about this situation, and the screenshot provided. I'm sorry you've gone through this experience. Our team strives to improve all our products, and feedback like yours helps us to make that happen.

Let me share that this issue has been escalated to our team so they can investigate and get it resolved as soon as possible. Rest assured that once I have more details, I'll update this thread.

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