Hi, @DCKrueger, Welcome to the community. I've conducted a modest experiment with "Gemini", I copied your question into the app and got this answer. I'm not a Strava user, so I can't comment on the accuracy of the advice, but it may give you a way forward. Do post here & let me know what you think. I think the comment about the online browser may be out of date.
From GEMINI
Unfortunately, recent changes to the Fitbit app, particularly for Android, have caused the detailed heart rate (HR) graph to be missing for many users. This is not a malfunction of your Inspire 2, but rather a consequence of Google's ongoing updates to the app's user interface.
What happened to the HR graph
In recent app versions, Google has redesigned the "Heart" section of the app. This update changed the way daily and workout heart rate data is displayed, which led to the loss of the scrollable, detailed 24-hour graph that used to exist.
Key changes in the new interface:
- The "Heart" page now defaults to a "Day" view, but the previous continuous scroll is gone. The display of daily activity is now simpler.
- Data is often displayed as averages rather than the granular minute-by-minute detail many users relied on.
- The ability to easily "share to a file" for use with third-party apps like Strava has also been affected by this redesign.
How to troubleshoot your missing data
While the previous functionality is gone, you can take a few steps to resolve common sync bugs and check if the data exists elsewhere.
- Check the website dashboard. Log into your Fitbit account on a web browser at fitbit.com. Some users report that more detailed data is still available on the online dashboard, where you can find older layouts and graphs.
- Clear the app cache.
- On your Android phone, go to Settings > Apps > Fitbit.
- Tap on Storage and select Clear cache.
- Restart your phone, then open the Fitbit app to see if the graph appears.
- Log out and back in. A quick fix for many sync and display issues is to log out of the Fitbit app, force close it, and then log back in.
- Resync with Strava. For your bike rides, you can check your Strava settings to see if your accounts are still properly linked. In the Strava app, go to Settings > Applications, Services, and Devices to verify. Note that Strava will only show heart rate data that was sent by Fitbit, so this is not a solution for recovering missing data.
Why is this happening?
As an older device, the Inspire 2 is affected by Google's decision to modernize the Fitbit app and move towards a standardized user experience across all devices, including newer Google-owned products like the Pixel Watch. While your device continues to track and sync data, the way the app displays and exports that data is changing.
It is highly unlikely that the detailed HR graph will be restored, as Google is intentionally moving the interface in a different direction. Many long-time users have expressed frustration about this loss of functionality on the Fitbit community forums.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
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