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No Login or Sync while connected to WiFi

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Hello all,

 

since yesterday there's no possibility to sync my Ionic to my Android 8.0 Fitbit App nor logging into the App itself.

 

I've seen that other people have this issue too.

I'm tried it on 2.64 and 2.65.1 - still doesn't work! 

 

SOLUTION:

When I disconnect from WiFi, everything's working properly.

 

PLEASE FIX THIS! I'm getting more and more frustrated with my new Ionic..  

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1 REPLY 1

Hi there @Hyperrick, thank you for visiting the Fitit Community and for sharing your feedback. I can understand your concern. After you install the new version have you tried to restart the app?

 

If you haven't, please try the following:

 

Please log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

 

Hope this helps and keep me posted how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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