09-19-2024 02:29
09-19-2024 02:29
Suddenly, these data are not being collected. It says no data past 24 hours.
All the other metrics (HRV, breath rate, ...) are collected correct though.
Yes, I cleaned up my sensors, restarted the watch, using latest FitBit version, wearing the watch all day and night with the exception of charging, ...
Is this a hardware issue, or FitBit?
09-19-2024 06:40
09-19-2024 06:40
Hi, @TondoS. Welcome. I'm not replicating your problem with my PW2 and Pixel8pro. Did you try restarting the Fitbit app (I note you restarted your watch)? I recommend you delete the Fitbit app and reload it. Sync your present Fitbit app>go to your phone settings>apps>Fitbit>force stop>Clear cache & storage>uninstall>restart your mobile phone>reload the Fitbit app from the Play Store>log in with your Google account. Wear the PW2 for 24 hours & let us know how you get on by posting here again.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
09-19-2024 13:06
09-19-2024 13:06
Hello @Gr4ndp4 ,
Been there, done that. Didn't help.
BTW is it just me, or is it ridiculous to do these things with apps in 2024 just to keep em working properly?
Cheers
09-19-2024 15:23
09-19-2024 15:23
@TondoS
Also try wearing the band a little looser or tighter on your wrist.
I wear mine where I can put my fingertip between my wrist and the watch strap and get a reading nearly every day,
Gary D.| Feeding Hills, MA MBG PE
Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3
09-19-2024 18:59
09-19-2024 18:59
Same exact issue today.
Google Pixel 9 Pro XL
Pixel Watch 3
09-20-2024 01:45
09-20-2024 01:45
@gdio53 thanks for the tip, but after ~9 months of wearing the watch the very same way I somehow doubt that band causes this issue. Especially if everything else is working as usual.