No Stress Management score on Sense 2

[McMike123]

All of the other tiles continue to show data in the app. The app is updated. I cleared the app's cache. I've restarted the watch. I've restarted my phone. I've been wearing the device continuously for years now. Any suggestions? Anyone else having this problem?

Moderator Edit: Clarified subject

[AndreaFitbit]

Hi  everyone!

Thanks for getting back to us and for letting me know that your Stress Management score is still not working properly: @FitCharlotte, @RiekoC, @Bex66. 

Please let me know if it's working with the version 4.40 of the Fitbit app.

[FitCharlotte]

@AndreaFitbit 

Received my version 4.40 of the Fitbit app yesterday and have a Stress Management score today! Hope it continues. Thanks for this improvement.

[AndreaFitbit]

Hi @FitCharlotte. Thanks for getting back to us.

Awesome, That's great news. 

Please let me know if you need further assistance. I'm here to help. 

[RiekoC]

Hi @AndreaFitbit 

I've been getting my score consistently for over a week now and am pretty sure that the issue for me has been fixed.

Thanks for following up. 😁👍

[AndreaFitbit]

Thanks for getting back to us @RiekoC. 

I'm very glad to hear that. 

Have an amazing day!

[Larry_H]

Did not fix the problem, 

[FitCharlotte]

@AndreaFitbit 

Sorry to report that today I did not receive a Stress Management Score. Problem was "fixed" for the past three days that I received a score, but failed today. So, Stress Management Score is still intermittent for me.

Is there something different about my Charge 6 that is not a problem for the Sense 2? In case it makes a difference, I have the app version 4.4 but still still have version 210.26 device firmware pending rollout of the 214.24 version.