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Versa - High mobile data usage of the Fitbit app

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‎03-10-2025 10:08 - last edited on ‎03-12-2025 11:08 by Fitbit Moderator

‎03-10-2025 10:08 - last edited on ‎03-12-2025 11:08 by Fitbit Moderator

I've got what appears to be a Versa Original (3 buttons), of which I've had for several years.  The device version is 32.72.1.23 and the App Version is Android 4.38.

I am burning mobile data like nobody's business!!  It is the biggest hog of data, both mobile and wifi, that I've got.  I see no way to upgrade anything.  I saw on the thread that the issue had been addressed but it sure hasn't for me!!

Moderator edit - updated subject for clarity 

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‎03-12-2025 11:07

‎03-12-2025 11:07

Hi @cj179 ! Welcome back to the forums. 
I appreciate your message, and I'm sorry to hear that your Versa is consuming too much mobile data. 

Let me suggest trying some steps : 
Firstly, try to force quit the Fitbit app, then restart your mobile phone. 

Also, please check if you are using any app or clock face that constantly uses your GPS or need to download data such as weather forecasts or other information. 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA

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3 REPLIES 3

‎03-12-2025 11:07

‎03-12-2025 11:07

Hi @cj179 ! Welcome back to the forums. 
I appreciate your message, and I'm sorry to hear that your Versa is consuming too much mobile data. 

Let me suggest trying some steps : 
Firstly, try to force quit the Fitbit app, then restart your mobile phone. 

Also, please check if you are using any app or clock face that constantly uses your GPS or need to download data such as weather forecasts or other information. 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA
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‎03-17-2025 16:25

In response to MarioSFitbit

‎03-17-2025 16:25

Still battling it.  Weather forecasts?  How do you tone those down?  Should they be stopped completely?

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0 Votes

‎04-13-2025 05:44

In response to MarioSFitbit

‎04-13-2025 05:44

I found one of the exercises using GPS and after turning that off, usage has decreased considerably.  I'm still close to 100M usage for a daily average though.

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