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No heart rate info in android App

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‎10-30-2019 12:47

‎10-30-2019 12:47

The only heart rate info that is visible on the Fitbit dashboard and the android app for me is the resting heart rate - I'd like to see the full heart rate history. I've reviewed all the available options but there's nothing there. 

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‎10-30-2019 13:59

‎10-30-2019 13:59

If you tap the heart rate tile, it will take you to another screen that shows graph of hear rate.

Another place to see that data, which I find easier to see in detail is on fitbit.com dashboard.  If in web browser, click 'Dashboard' near top right of screen.  You should see a wide graph with 2 drop-down menus at right; select heart rate and 'Daily' to see heart rate graph, and get readout at 5 minute intervals by moving cursor along graph.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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4 REPLIES 4

‎10-30-2019 13:59

‎10-30-2019 13:59

If you tap the heart rate tile, it will take you to another screen that shows graph of hear rate.

Another place to see that data, which I find easier to see in detail is on fitbit.com dashboard.  If in web browser, click 'Dashboard' near top right of screen.  You should see a wide graph with 2 drop-down menus at right; select heart rate and 'Daily' to see heart rate graph, and get readout at 5 minute intervals by moving cursor along graph.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎10-30-2019 15:45

In response to JohnnyRow

‎10-30-2019 15:45

Thanks Johnny, but here's the problem, I don't have a heart rate tile. I'm using the dashboard and have also downloaded the app on another device and either way, no heart rate tile.Fitbit dashboard1.png

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‎10-30-2019 16:20 - edited ‎10-30-2019 16:21

In response to Ronda-62

‎10-30-2019 16:20 - edited ‎10-30-2019 16:21

That pic is the Windows 10 app, not the fitbit.com dashboard.

If you're not there already, log into fitbit.com in web browser, and re-read my instructions above.

 

On phone app, I would say tap 'Discover' tab, then 'Health & Fitness' to add heart rate tile to 'Today', but if you see the resting heart rate, that is already the heart rate tile to tap on.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎10-30-2019 18:04

In response to JohnnyRow

‎10-30-2019 18:04

Brilliant, thanks Johnny! I've got it 🙂

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