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No heart rate, sleep or movement recording fixed

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‎01-16-2019 03:32 - last edited on ‎01-17-2019 10:03 by Fitbit Moderator

‎01-16-2019 03:32 - last edited on ‎01-17-2019 10:03 by Fitbit Moderator

I had an issue with my versa that it was recording my steps but stopped with heart rate, sleep and hourly movement. This may help others that I discovered the simple fix was giving it a full charge instead of just the odd half hour.

 

 

Moderator edit: Clarified subject

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‎01-17-2019 10:07

‎01-17-2019 10:07

Welcome to the Forums @ShelbyBradders.

 

I will be moving this thread to the Versa boards as I think it is better suited for it. 

 

Making sure that the Fitbit is fully charged should work in getting everything to be tracked accurately, as you mentioned. I'm sure that other users will find it very useful. Thanks for sharing! 

 

If you have the time, maybe you could visit one of our Discussion boards. Lots of different topics to talk about with other users.

 

Let me know if there are any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

View best answer in original post

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‎01-17-2019 10:07

‎01-17-2019 10:07

Welcome to the Forums @ShelbyBradders.

 

I will be moving this thread to the Versa boards as I think it is better suited for it. 

 

Making sure that the Fitbit is fully charged should work in getting everything to be tracked accurately, as you mentioned. I'm sure that other users will find it very useful. Thanks for sharing! 

 

If you have the time, maybe you could visit one of our Discussion boards. Lots of different topics to talk about with other users.

 

Let me know if there are any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes