help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No heartbeat

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-04-2017 16:04

‎09-04-2017 16:04

So I logged into my account with the Fitbit app on my second phone it will record my steps it will let me record food and water intake but it doesn't show my heartbeat, I know I can enter in food and water intake with no problems but if the phone is recording my steps why isn't it recording my heartbeat

Best Answer
0 Votes
1 REPLY 1

‎09-04-2017 16:52

‎09-04-2017 16:52

Hi, @BlueKnight! Do you have a tracker or are you only using your phone? Your phone is not capable of monitoring your heartrate.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer
0 Votes