help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No live heart rate in 2.76

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-07-2018 07:51

‎08-07-2018 07:51

I updated to version 2.76 on my Google Pixel 2 yesterday, and I've noticed that I no longer see my live heart rate on the dashboard.  I only see my resting heart rate.  I'm using a Versa.  I have tried reinstalling the app, forgetting Versa in the bluetooth settings, and resetting my tracker.  The app still only shows resting heart rate.  Is this a bug in 2.76?

Best Answer
3 REPLIES 3

‎08-07-2018 08:14

‎08-07-2018 08:14

Same issue for me. I have fitbit blaze (firmware version 17.8.402.1) . I updated to fitbit android app 2.76.

I have a samsung note 8 device and the android version is 7.1.1

 

And I have two issues so far.

- Live heart rate missing in the dashboard

- the sleep minutes are 0 now. (0 mins awake)

 

I restarted the blaze, logged out of my account in the app and logged back in. Made sure the heart rate is set to Auto in my blaze settings. Nothing seems to fix the above issues.

Please advise.

 

Thanks

Pavan

 

 

Best Answer

‎08-24-2018 14:22

In response to PavanD

‎08-24-2018 14:22

Would be flux to know if the live heart rate is making a return? I can't see it in the latest Android app version.

Best Answer
0 Votes

‎08-24-2018 16:04

In response to DaveyMN

‎08-24-2018 16:04

I just updated to 2.77 and Live HR shows. Also the steps and Sleep are correct when you open the App.

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
Best Answer
0 Votes