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No more synchronization

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‎08-27-2018 16:28

‎08-27-2018 16:28

Since 4 days... No more data on my app... I see step only on my watch... But 0 on my app... Same for sleep analyze... 

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‎08-28-2018 00:10

‎08-28-2018 00:10

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. You might also try forgetting the fitbit in your phone's bluetooth settings. If it still won't sync after that then there are some more ideas to try in this help file: https://help.fitbit.com/articles/en_US/Help_article/1866/

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